From 4-hour scheduling chaos to optimized routes in 90 seconds
Capillary Health orchestrates daily dispatch for your entire home-based care team. Upload your schedule, and our engine optimizes routes for nurses, lab techs, pharmacy couriers, and equipment deliveries.
No commitment required. Response within 1 business day.
Your dispatch problem is mathematically complex
Assigning dozens of clinicians to 30–80 patient visits across a metro area — each with different credentials, time windows, and continuity requirements — is a combinatorial optimization problem. Spreadsheets weren’t built for this.
3+ hours lost every morning
Coordinators spend 2–4 hours manually building schedules, juggling cancellations, and calling clinicians. That’s time taken directly from patient care.
Thousands of wasted miles
Without optimization, clinicians zig-zag across the city. Unnecessary drive time means fewer visits per day, higher costs, and faster burnout.
Broken continuity of care
Manual scheduling makes it nearly impossible to consistently assign the same clinician to the same patient — undermining the therapeutic relationship that drives outcomes.
Optimized routes in three steps
Upload your daily schedule. Our engine handles the rest — credential matching, route optimization, and real-time monitoring.
Import your schedule
Upload patient visits, clinician rosters, and shift schedules. Integrates with your EHR or accepts CSV/XLSX.
Engine optimizes in 90 seconds
Our solver matches credentials to patient needs, respects time windows, lunch breaks, and continuity preferences — all in under 90 seconds.
Dispatch your team
Optimized routes push to your team instantly. Coordinators monitor from the command center and adjust in real time for cancellations.
Built for the complexities of home-based care
Every constraint your coordinators juggle manually — credentials, continuity, time windows, workload — becomes a variable our engine optimizes automatically.
Credential matching
Matches RN, MD, PT, OT, lab tech, and couriers to visits requiring their specific credentials.
Continuity of care
Prioritizes the same clinician for the same patient across visits — preserving the therapeutic relationship.
Fair workload balancing
Distributes visits, drive time, and acuity evenly to prevent burnout and improve retention.
Time window compliance
Respects patient windows, shift schedules, lunch breaks, and synchronized multi-clinician visits.
HIPAA-compliant by design
PHI encrypted at rest via AES-256. Only anonymized IDs and coordinates enter the solver.
Equipment & supply tracking
Coordinates equipment, lab pickups, and pharmacy couriers alongside clinical visits in one plan.
Built on science, not guesswork
Our optimization engine is grounded in the Home Health Care Routing and Scheduling Problem (HHCRSP) framework, validated across 66 peer-reviewed studies. We combine Adaptive Large Neighborhood Search with Google OR-Tools and real road-network data.
Algorithmic matching of personal protective equipment donations with healthcare facilities during the COVID-19 pandemic
Published in npj Digital Medicine (Nature, 2021), this work by Dr. Shuhan He demonstrated how operations research algorithms solve healthcare logistics at scale. GetUsPPE.org matched 83,136 items of PPE to 135 facilities in two weeks — a 280% increase over manual matching.
Capillary Health extends this approach — algorithmic optimization for healthcare resource allocation — to daily hospital-at-home dispatch.
Read the paperHome Health Care Routing & Scheduling Problem (HHCRSP)
The HHCRSP is a well-studied class of vehicle routing problems specific to home healthcare. Our solver implements findings from 66 peer-reviewed studies:
- Multi-resource scheduling with skill constraints
- Time-window and synchronization requirements
- Continuity of care as an optimization objective
- Workload balancing and overtime minimization
- Real-world road network travel times (OSRM)
Who Capillary Health is for
Hospital-at-home programs
Managing acute-care patients across a metro area daily. Replace your spreadsheet with an optimization engine that scales with census.
Home health agencies
Coordinating multi-disciplinary teams — nurses, therapists, lab techs, aides — with complex scheduling constraints and credential requirements.
Health systems scaling beyond four walls
Expanding acute care into the home and need logistics infrastructure that grows with your program without adding coordinator headcount.
See what optimized routing looks like for your program
We’re working with early pilot partners to cut drive time, improve continuity of care, and give coordinators their mornings back. No commitment required.
No commitment. We’re selecting a small number of pilot partners and will respond within one business day.